Exchange items

Available only on Register Plan

This feature is only available on Register Plan. Learn about our Service Plans.

Sometimes a customer wants to exchange one item for another instead of getting a refund. You can use the Orders app to swap one item for another.

You can only exchange items for other items of the same price. If you want to exchange for a differently-priced item, perform a refund and then create a new order with the new item.

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