Add a note to an order

You can add a note to an order. You can also choose whether this note appears on the order receipt, the payment receipt, both, or none.

  • Restaurants can use order notes to keep track of special instructions for an entree, such as if a customer wants one ingredient replaced with another
  • Retailers can use order notes to include special instruction, such as if a product is going to be mailed at a later date

Good to know

To add a note to an order, you need to check the Allow notes on Orders (not printed on customer receipts) checkbox in the Register Settings. You can access Settings by tapping the upper left menu button, then tapping Settings.

You can also check the Allow notes on orders checkbox in Setup app  > Orders.