Network setup best practices

Internet is required to activate your Clover device. If you do not currently have an internet connection, contact an internet Service Provider (ISP) in your area. Your ISP will provide you with a router and modem. Have your internet connection up and ready to go.

We recommend the following network best practices for using Clover:

Have a Clover dedicated router

Ideally, you want a dedicated router for your Clover devices, such as a Belkin N150. If you offer Wi-Fi for your customers or have other devices that need connection to the internet, please provide a separate router for them.

Contact your IT personnel (if necessary)

If your business is located in a building where internet connection is provided for and maintained solely by the building IT staff, you may need to contact your IT personnel to get your Clover devices connected to the internet. If you have a Static IP connection, your IT personnel will provide you with the additional information that you will need (like IP address, Default Gateway, etc.).

Do not use your neighbor’s Wi-Fi

If you are using your neighbor’s Wi-Fi solution and their Wi-Fi goes down, you will not have the ability to directly troubleshoot the issue. Your signal may also be weaker if you don’t have an internet source directly in your business’ vicinity.

Do not use WEP if connecting Clover to a wireless network

For your added security, Clover devices are only compatible with WPA2 networks. They are not compatible with WEP networks.

Have enough network bandwidth

Ensure that you have enough network bandwidth to support simultaneous, high-traffic activities. Streaming video and movies can impact your device speed. You should either avoid these activities, ensure that you have enough bandwidth to support other traffic, or have a dedicated router for your Clover devices.