Taking Alipay Payments

Alipay is the world’s largest online and mobile payment platform. With more than four million Chinese tourists and students visiting the U.S. every year, Alipay is still the preferred payment method away from home.

Alipay will be automatically enabled on Clover Station, Clover Mini,  Clover Mobile, and Clover Flex for eligible merchants starting as soon as December 3, 2017. There is nothing else that needs to be done.

View instructions for

Take Alipay payments with the Sale app

You can use the Sale app  to take payments with Alipay.

To take a payment:

  1. Open the Sale app.
  2. Enter the total sale amount and then tap Alipay.
  3. If taking tips is enabled on your device, the customer will be prompted to enter a tip amount.

    Good to know

    To enable tips on your device and set up tip suggestions, go to Setup app  > Tips. Bilingual tips are enabled for Alipay.

    The device camera will be turned on.

  4. Scan the QR code on your customer’s smartphone.
  5. Provide the receipt if the customer wants it.
  6. Select your print option.

Take Alipay payments with the Register app

You can use Alipay to pay for a transaction in the Register app.

Good to know

If a customer originally wanted to pay by credit card, then realizes that you take Alipay at checkout, they can still select the Alipay payment option.

To take a payment:

  1. Open the Register app.
  2. Enter or scan items on your Clover device.
  3. Tap Pay.
  4. Tap Alipay.
  5. If taking tips is enabled, the customer will be prompted to enter a tip amount.

    Good to know

    To enable tips on your device and setup tip suggestions, go to Setup app  > Tips. Bilingual tips are enabled for Alipay.

    The device camera will be turned on.

  6. Press camera trigger to scan the QR code on customer’s smartphone.

    Wait for the transaction to complete and All Done screen displays.
  7. Tap anywhere on the screen to continue.
  8. Provide the receipt if the customer wants it.
  9. Tap Done.

    Good to know

    If you started a payment by selecting the credit card option, and your customer realizes that you take Alipay at checkout, they can still select to pay with Alipay.


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